- Industry: Software
- Number of terms: 2122
- Number of blossaries: 0
- Company Profile:
Salesforce.com, inc. provides customer and collaboration relationship management (CRM) services to businesses and industries worldwide.
Keywords are terms that you purchase in Google AdWords. Google matches a search phrase to your keywords, causing your advertisement to trigger on Google. You create and manage your keywords in Google AdWords.
Industry:Software
Lead tracking provides the ability for Salesforce.com customers to correlate Google AdWords search marketing efforts with the leads, opportunities, and deals that result from those efforts. Lead tracking is also referred to as Website Lead Tracking.
Industry:Software
Links on tabbed pages that provide quick access to the most common operations available for a particular page, for example, creating a new account.
Industry:Software
List of links in the sidebar for most recently accessed records. Note that not all types of records are listed in the recent items.
Industry:Software
Milestones are required steps in your support process. They're metrics that represent service levels to provide to each of your customers. Examples of milestones include first response and resolution times on cases.
Industry:Software
Objects chosen by an administrator to display in the console's mini view when records of a particular type are shown in the console's detail view. For example, when a case is in the detail view, an administrator can choose to display an associated account, contact, or asset in the mini view.
Industry:Software
Objects chosen by an administrator to display in the list view frame of the console. For example, if an administrator adds cases to a console layout, then users whose profiles are assigned to that console layout can see list views of cases in the console's list view frame.
Industry:Software
On the Answers tab, data categories allow users to classify questions in an answers community. For example, if you have an answers community for hardware products, your data categories may include laptops, desktops, and printers. Community members can quickly browse within a specific category to find answers to their questions. Administrators can use data categories to control access to questions.
Industry:Software
On the Top All-Time subtab, ideas are sorted from most number of points to fewest. This allows you to see the most popular ideas in the history of your Salesforce CRM Ideas community.
Industry:Software
