Category: Technology
Company: Gartner
Created by: consultant
Number of Blossarys: 2
English (EN)A system intended to maximize the use of agent labor by projecting incoming call volumes and scheduling staff to meet needs exactly, by time of the day, day of the week, week of the month, etc. WFM ...
Workstations have typically been high-end complex instruction set computer (CISC), Explicitly Parallel Instruction Computing (EPIC) or reduced instruction set computer (RISC)-based CPU architectures ...
The World Wide Web Consortium (W3C) is a nonprofit group based in the U.S. that develops and recommends standards for the Web.
Refers to the standards body known as the WiMAX Forum and to the broadband wireless technology based on the IEEE 802.16 standard. See also 802.16, 802.16-2004, 802.16e-2005 and 802.16m.
X Windows is the software system written for managing windows under Unix. A graphics architecture, application programming interface (API) and prototype implementation developed by the Massachusetts ...
ZigBee is a global wireless mesh networking technology based on the IEEE 802.15.4-2003 standard. Consumer applications include electronics, smart meter infrastructure, home automation and ...
Zero-latency enterprise (ZLE) is any strategy that exploits the immediate exchange of information across technical and organizational boundaries to achieve business benefit. For example, technical ...
